WHO ARE WE?
Freshbox is a web-hosting company that provides services related to the hosting area. We are a company that believes in making our consumers online experience rich & smooth. We provide our services to our clientele according their needs & requirements only after making them aware of the latest trends in the market. Information Collection and Use.
A. Contact Forms
Our Site uses forms so as to collect contact information so that you can place orders, request for information, support and make suggestions if required. We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will even keep an internal record of what support was given to you.
B. Cookies and Other Tracking Technologies
C. Protocol Data
We gather certain information automatically and store it in our log files. This information may include browser type, date/time stamp, Internet service provider (ISP), Internet protocol (IP) addresses, referring/exit pages, operating system and/or clickstream data. We use this information gathered about you from our Site to help you personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience enjoyable. This is not linked to any personal data, except as necessary to prevent fraud or abuse on our system.
We make use of tracking technologies like CI codes (click tracking), ISC (source tracking), and ITC (item tracking codes, attached to purchases at an item level, used to determine where within the application a product was added). Our Site applications will automatically collect the device's operating system, phone model, app version, and device ID, and customer number. We report this data back to our Freshbox web services. These results are not shared with any third parties and are used solely for deciding when to retire SDKs/OS versions and to identify characteristics of major users so that we may optimize our applications and services for those user types.
E. Geographic Data
With your consent, we may access and track location data from your device in order to personalize results such as user favorite domain name selections. We do not tie any personal data about you to any of the location tracking technologies that we use. You may even withdraw your consent for us to use location data at any time by turning off the location services setting on your device.
We use security measures to protect against the loss, misuse or alteration of the information under our control. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information transferred to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
G. Contacting You
From time to time, Freshbox or someone from Freshbox may contact you, to confirm your orders, to send information to you, and to provide you with offers for services. The contacts may occur by e-mail, telephone, or text message. In accordance with applicable law, and where you have provided valid consent, you may receive marketing telephone calls from or on behalf of Freshbox, which may be initiated by an automatic telephone dialing system and/or use an artificial or prerecorded voice.
You understand that providing consent is not a condition of purchasing any good or service from Freshbox. By providing your mobile number, you consent to receive marketing text messages from or on behalf of Freshbox that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Freshbox. Message and data rates may apply. Any information you send to us may be stored and used to improve our Site.
H. Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are even prohibited from retaining, sharing, storing or using your personal data for any secondary purposes.
I. Supplementation of Information
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
J. “Do Not Track” Signals
Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit (www.allaboutdnt.com).
K. Targeted Advertisements
Freshbox may display targeted, or interest-based, offers to our customers based on the products currently owned by the customer. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.
We also partner with third parties to manage our advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other websites in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. If you wish to opt out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic ads.
We also use a tool called Sizmek to place a cookie on our behalf. This cookie collects anonymous data that helps us conduct targeted advertising and improve the performance of our advertising on other websites. To opt-out of our use of Sizmek, click here (or if located in the European Union, click here). Please note that opting out of targeted advertisements does not completely opt you out of being served with ads. You will continue to receive generic ads.
L. What Happens to my Personal Data if I Terminate my Freshbox Account?
When your Freshbox account is cancelled (either voluntarily or involuntarily) all of your personal data is placed in "deactivated" status on our relevant Freshbox databases. However, deactivation of your account does not mean your personal data has been deleted from our database entirely. We will retain and use your personal data as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.
M. Updating Your Information
Please note, where your personal information is reasonably necessary for the provisioning of the products or services you have purchased, or for the operation of our network, the collection, use and disclosure of personal information is required and you cannot opt-out or delete the information without terminating your products/services. If your personal information is not reasonably necessary for the provisioning of the services you have requested or the operation of our network, you will have the choice to withdraw your consent by opting out. For example, where you have provided express consent for the use of specific product or services for marketing purposes, you can opt-out later on as you like. Similarly, you can opt-out of your personal information being used for a variety of marketing communications by us, including telemarketing or addressed marketing mail, or commercial electronic messages like emails and SMS messages, at any time by revisiting Contact Preferences in your Account Settings.
N. Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. Furthermore, you acknowledge and agree that in order to best and promptly service our customers' requests, inquiries and/or issues, our customer support operations, including support provided via telephone and chat, are spread around the world). Accordingly, when you originate a call or chat from your country of residence, it is possible that the call or chat will be supported by a representative in another country and that such information provided will be transferred to that country.
O. Changes in Our Practices
If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days before the implementation of the changes.
P. Changes in Our Pricing
Freshbox reserves the right to change the pricing without any intimation to the users. The present, changed prices will be applicable every time to the user during the preparation of invoice. The pricing may increase due to unforeseeable circumstances like market condition, demand for the product, current rate in the market, etc.
Freshbox shall not liable to answer to you if the change in the pricing is noticed by you in the later stages. It shall solely have the right to discontinue its services with you, if you are not up to the mark or fail to pay the bills on time.